Frequently Asked Questions

Who can I contact if I need to make a change to my ticket or I have not received my ticket?

Please contact ticket administrators Deloitte on 03 9671 6300 or [email protected].

What is the Cash Calendar Summer Edition?

For just $50 you will be entered in 12 draws to win GOLD!  We are giving away one prize of $1,000,000 gold, and 11 prizes of $25,000 gold.  

Tickets are $50 each, 3 for $125, 6 for $250, or 10 for $350.  The deadline to purchase Cash Calendar Summer Edition tickets is midnight 3 December 2021 and draws will be held on 6 December 2021.

Tickets purchased by midnight 19 November 2021 will be also eligible for the Bonus draws.

What are the Bonus draws?

We are giving away two luxurious Mornington Peninsula getaways just for purchasing your tickets early! All purchasers who have a valid ticket in The Royal Melbourne Hospital Cash Calendar Lottery as of midnight, Friday 19 November 2022 will be included in Bonus Draws for a 2 Night Getaway for 2 Adults at the Jackalope Hotel on the Mornington Peninsula.

Plus your ticket will be entered in ALL Cash Calendar Summer Edition prize draws including 11 x $25,000 gold and the incredible $1 million First Prize draw.

How many tickets will be sold?

A maximum of 107,000 tickets will be sold.

Why Gold instead of cash?

Due to the Victorian Commission for Gambling Regulations, we are not permitted to give away cash as a prize. However, gold is the next best thing! 

Winners will receive a certificate that can immediately be redeemed for cash. Note that gold selling costs and market variations do apply when selling gold bullion.

Who is (or is not) eligible to purchase tickets?

Ticket holders must be 18 years or older.  The following persons and their relatives are ineligible to purchase tickets for themselves or on behalf of any other person: Board Members and Executives of Melbourne Health and The Royal Melbourne Hospital Foundation and Partners and employees of S.O. Asher Consultants Pty Ltd and Deloitte.

Can I purchase a ticket if I live interstate or overseas?

This lottery is intended for residents of Victoria. Interstate or overseas residents can enter the Lottery and we would be very grateful for the support. Whilst the lottery is open to interstate and overseas purchasers, the prizes that we have on offer are awarded to winners as presented and cannot be redeemable for cash.

Where can I order tickets?

Tickets can be ordered at or by calling 1300 780 312.

I cannot afford a $50 ticket. How else can I support?

You can share the cost of a ticket by purchasing tickets as part of a syndicate. Tickets in the Cash Calendar Summer Edition can have up to three names printed on a ticket.

What is your refund policy?

All requests for refunds must be received in writing to [email protected] and will be honoured as long, as the method of payment has been verified, and the corresponding ticket has not already been included in any prize draws.  

Are Cash Calendar tickets tax deductible?

No. Tickets purchased are not tax deductible.

When are the draw dates?

Bonus Draw deadline midnight 19 November 2021.

The Royal Melbourne Hospital Cash Calendar Summer Edition Bonus draws are conducted at 12pm on 22 November 2021

Final Ticket deadline midnight 3 December 2021.  

The Royal Melbourne Hospital Cash Calendar Summer Edition Draws are conducted at 7:30am (AEST) on 6 December 2021.

How and where are the draws conducted?

Draws are conducted using a random number generator under the supervision of Deloitte at their offices, Level 2, 170 Fullarton Road, Dulwich in accordance with Victorian Commission for Gambling and Liquor Regulations.

When and where are the winning results published?

Daily winners will be posted on our website between 6 and 17 December 2021.

Will I be notified if I win a prize?

All winners will be notified by phone and will be sent a letter from Deloitte with instructions on how to claim their prize.

How long do I have to claim my prize?

All prizes must be claimed within 28 days of the applicable draw date.

What happens to unclaimed prizes?

In the event that a prize remains unclaimed after twelve months and all attempts to contact the winner have been exhausted, The Royal Melbourne Hospital Foundation must sell the prize and distribute the proceeds to the Victorian government.

How are the proceeds used?

Tickets in the Cash Calendar Summer Edition help fund patient care, equipment, and vital research. With your support The Royal Melbourne Hospital can advance health and provide the very best of care for everyone, every day. Surgeons, doctors, nurses and allied health professionals are always there when it matters most.

Who can I contact if I no longer wish to receive direct mail, phone calls, emails or SMS relating to the Royal Melbourne Hospital Cash Calendar Summer Edition Lottery?

Please contact ticket administrators Deloitte on 03 9671 6300 or [email protected].

Contact details

Phone: 03 9671 6300
Email [email protected]